Our expertise.
Pentrix configures the operational backbone of private practices — the digital systems clinicians need to launch, scale, and run efficiently. Three capabilities, one methodology, fixed scope.
What we configure.
EHR Configuration
The practice management platform that holds everything together — patient records, scheduling, clinical notes, workflows, and provider permissions.
- Platform selection guidance (CarePatron, SimplePractice, or similar)
- Clinical template configuration tailored to your specialty
- Patient intake routing and triage rule setup
- Appointment scheduling and provider calendar configuration
- Telehealth integration and session workflows
- Provider permissions and role-based access controls
- System health monitoring and uptime alerts
Revenue Cycle
The payment and billing infrastructure that keeps the practice running — from initial charge to final reconciliation.
- Stripe payment gateway integration
- Insurance verification automation
- Claims submission and processing pipeline
- Payment status tracking across categories (Paid, Pending, Denied, Processing)
- Patient invoicing and statement generation
- Recent transactions monitoring and reporting
- Reconciliation workflows with accounting systems
Compliance Architecture
The security and compliance foundation required to operate a clinical practice — BAAs, data retention, access controls, audit logs.
- Business Associate Agreement (BAA) execution across software stack
- Data classification (PHI, PII, Operational, Archival) with retention policies
- Role-based access control configuration with audit logging
- HIPAA-aligned vendor configurations
- Audit trail setup with timestamped activity tracking
- Vendor compliance registry with status monitoring
- Periodic compliance review handoff documentation
How we work.
Proven configuration.
Every setup is patterned on a working private practice — not theoretical infrastructure. We don't experiment on your launch.
Clinician-reviewed.
Every configuration is signed off by a licensed practitioner who runs a working clinical practice. If it wouldn't make sense to a real clinician, it doesn't ship.
Single platform per setup.
We standardize on one practice platform per client and configure it deeply, rather than stitching multiple tools together with brittle integrations.
Documented handoff.
Every engagement closes with a recorded walkthrough, written runbook, and full account ownership transferred to the practitioner.
Fixed scope, fixed fee.
Scope and fee are agreed in writing before we start. No retainers, no scope creep, no surprise invoices.
Our process.
Five stages from first conversation to launch. Linear, documented, no surprises.
Initial consultation
We start with a conversation about your practice — specialty, scale, regulatory environment, software you've already touched. Free of charge.
Scope and fee
We write the engagement letter together. You see exactly what's in scope, what isn't, what it costs, and when it'll be done.
Configuration build
We configure the platform, the workflows, the integrations, the access controls. Daily check-ins keep you informed without requiring your time.
Testing and validation
We test every workflow end-to-end. You approve the configuration before we finalize handoff.
Documented handoff
Recorded walkthrough, written runbook, account ownership transferred. You leave the engagement owning your operational backbone.
Platforms we configure.
We specialize in all-in-one practice management platforms and supporting financial infrastructure. If you have a platform in mind that's not listed, talk to us about fit.
Ready to build the backbone of your practice?
Tell us about your practice and we'll scope the right engagement.